Sharp DIGITAL Copier Error

Sharp DIGITAL Copier Error Reset CodesFor information only
Use these error correction codes AT YOUR OWN RISK!
NOT for use with Sharp Analog Copiers
NOT for use with post 1995 Sharp Copiers
NOT all codes apply to all copiers!

• AR-150, 151, & 155 - Trouble Reset
• Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "14", "Start Key"
• AR-150, 151, & 155 - Drum Counter Reset
• Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "24", "Start Key", "7", "Start Key"
• AR-160, AR-162, AR-163, AR-164, AR-200, AR-201, AR-205, AR-207; DM-2000, DM-2005, DM-2010, DM-2015 - Trouble Reset
• Press: "Clear", "Interupt", "0", "Interupt", "14", "Start Key"
• AR-160, AR-162, AR-163, AR-164, AR-200, AR-201, AR-205, AR-207; DM-2000, DM-2005, DM-2010, DM-2015 - Drum Counter Reset
• AR-162, AR-163, AR-164, Press: "Clear", "Interupt", "0", "Interupt", "24", "Start Key", "7", "Start Key"
• AR-M160, AR-M205 - Trouble Reset
• Press: "#", "Interupt", "Clear", "Interupt", "14", "Start Key"
• AR-M160, AR-M205 - Drum Counter Reset
• Press: "#", "Interupt", "Clear", "Interupt", "24", "Start Key", "7", "Start Key"
• AR-168S, AR-168D, AR-208D, AR-208S, AR-M162, AR-M162E, AR-M207, AR-M207E - Trouble Reset
• Press: "#", "*", "Clear", "*", "14", "Start Key"
• AR-168S, AR-168D, AR-208D, AR-208S, AR-M162, AR-M162E, AR-M207, AR-M207E - Drum Counter Reset
• Press: "#", "*", "Clear", "*", "24", "Start Key", "7", "Start Key"

4. Trouble Codes
Main code Sub code Trouble content Detail of trouble
E7 03 HSYNC cannot be
detected.
LSU (laser diode, reception element, APC circuit) trouble
LSU drive circuit (ASIC) trouble
E7 04
CCD white level trouble
CCD drive circuit (CCD PWB, ASIC harness) trouble
Copy lamp lighting trouble (Copy lamp, invertor PWB)
E7 05 CD black level trouble CCD drive circuit (CCD PWB, ASIC, harness) trouble
E7 12 Shading trouble
(white correction)
Dirt on white plate for scanning white level
E7 14
ASIC connection trouble
Improper connection between CPU and ASIC (pattern cut, improper connection
of lead pin)
E7 15
Copy lamp OFF trouble
Copy lamp or copy lamp drive circuit (invertor PWB) trouble Copy lamp
disconnection
L1 00
Feed is not completed
within the specified time.
When the mirror base is returned for the specified time (6 sec) in mirror initializing
after turning on the power, the mirror home position sensor (MHPS) does not
turn OFF. Or when the mirror base is fed for the specified time (about 6 sec)
after start of copy return, the mirror home position sensor (MHPS) does not turn
OFF.
L3 00
Return is not completed
within the specified time.
When the mirror base is returned for the specified time (6 sec) in mirror
initializing after turning on the power, the mirror home position sensor (MHPS)
does not turn ON.Or when the mirror base is returned for the specified time
(about 6 sec) after start of copy return, the mirror home position sensor (MHPS)
does not turn ON.
L4 01 Main motor lock When the main motor encoder pulse is not detected for 100msec.
L6 10
Polygon motor lock
The lock signal (specified rpm signal) does not return within a certain time (about
20sec) from starting the polygon motor rotation
H2 00 Thermistor open detection The fusing thermistor is open.
H3 00 Heat roller abnormally high
temperature
The fusing temperature rises above 240°C.
H4 00 Heat roller abnormally low
temperature
The fusing temperature does not reach 185°C within 27 sec of turning on the
power, or the fusing temperature keeps at 140°C.
U2 01 Counter sum check error When the counter check sum value stored in the EEPROM is abnormal.
U2 04 EEPROM serial
communication error
When a communication trouble occurs with the EEPROM.
CH
(Blinking)
- TD cartridge not installed Check if TD cartridge is installed.
4. Trouble Codes
AL-1000/1
Main code Sub code Trouble content Detail of trouble
E7 03 HSYNC cannot be
detected.
LSU (laser diode, reception element, APC circuit) trouble
LSU drive circuit (ASIC) trouble
E7 04
CCD white level trouble
CCD drive circuit (CCD PWB, ASIC harness) trouble
Copy lamp lighting trouble (Copy lamp, invertor PWB)
E7 05 CD black level trouble CCD drive circuit (CCD PWB, ASIC, harness) trouble
E7 12 Shading trouble
(white correction)
Dirt on white plate for scanning white level
E7 14
ASIC connection trouble
Improper connection between CPU and ASIC (pattern cut, improper connection
of lead pin)
E7 15
Copy lamp OFF trouble
Copy lamp or copy lamp drive circuit (invertor PWB) trouble Copy lamp
disconnection
L1 00
Feed is not completed
within the specified time.
When the mirror base is returned for the specified time (6 sec) in mirror initializing
after turning on the power, the mirror home position sensor (MHPS) does not
turn OFF. Or when the mirror base is fed for the specified time (about 6 sec)
after start of copy return, the mirror home position sensor (MHPS) does not turn
OFF.
L3 00
Return is not completed
within the specified time.
When the mirror base is returned for the specified time (6 sec) in mirror
initializing after turning on the power, the mirror home position sensor (MHPS)
does not turn ON.Or when the mirror base is returned for the specified time
(about 6 sec) after start of copy return, the mirror home position sensor (MHPS)
does not turn ON.
L4 01 Main motor lock When the main motor encoder pulse is not detected for 100msec.
L6 10
Polygon motor lock
The lock signal (specified rpm signal) does not return within a certain time (about
20sec) from starting the polygon motor rotation
H2 00 Thermistor open detection The fusing thermistor is open.
H3 00 Heat roller abnormally high
temperature
The fusing temperature rises above 240°C.
H4 00 Heat roller abnormally low
temperature
The fusing temperature does not reach 185°C within 27 sec of turning on the
power, or the fusing temperature keeps at 140°C.
U2 01 Counter sum check error When the counter check sum value stored in the EEPROM is abnormal.
U2 04 EEPROM serial
communication error
When a communication trouble occurs with the EEPROM.
CH
(Blinking)
- TD cartridge not installed Check if TD cartridge is installed.
AL-1000/1010
10-11

010
10-11
AL-2030/2040CS/2050CS SIMULATION, TROUBLE CODES 10 - 30
5. Trouble codes
A. Trouble codes list B. Details of trouble codes
64 01 Self print [Function]
The status of the optical section is ignored and printing of one page is made. Also when the
print command is received from the host, printing is made.
When this simulation is executed, warm-up is performed and the ready lamp is lighted. (Since,
however, the scanner is disabled, initializing is not made.)
Enter the code number and press [ENTER]/[START] key to start paper feed from the selected
cassette and print in the selected pattern.
* For 4 – 99, flip.
[Operation]
The operation is similar to simulation 26-02.
67 50 USB receive speed
adjustment (USB1.1)
(AL-2030/AL-2040CS only)
Used to set the limitation on the print data receive speed of USB2.0 (Full speed) port (USB port
on the machine).
o When print images from USB2.0 (Full speed) port are disturbed, change the setting and try
again.
When this simulation is executed, the currently set code number is displayed.
Enter the code number corresponding to the adjustment value, and press [START] key to
change the setting.
Main
code
Sub
code
Contents Details of function/operation
Code number Pattern Display item
0 1by2 1 BY 2
1 Grid pattern CHECK
2 White paper WHITE
3 Black background BLACK
Code number Setting Speed
1 FAST n Fast
2 NORMAL1
3 NORMAL2
4 SLOW p Slow
Main
code
Sub
code
Details of trouble
E1 00 IMC communication trouble
10 IMC trouble
13 IMC flash ROM error
81 IMC communication interface error (Parity)
82 IMC communication interface error (Overrun)
84 IMC communication interface error (Framing)
E7 01 Duplex model memory setup error, memory notdetected error
02 LSU trouble
10 Shading trouble (Black correction)
11 Shading trouble (White correction)
16 Abnormal laser output
F5 02 Copy lamp lighting abnormality
H2 00 Thermistor open
H3 00 Heat roller high temperature detection
H4 00 Heat roller low temperature detection
L1 00 Feeding is not completed within the specified time
after starting feeding. (The scan head locking switch
is locked)
L3 00 Scanner return trouble
L4 01 Main motor lock detection
32 Exhaust fan motor lock detection trouble
L6 10 Polygon motor lock detection
U2 04 EEPROM read/write error (Serial communication
error)
11 Counter check sum error (EEPROM)
Main
code
Sub
code
Details of trouble
E1 00 Content IMC communication trouble
Detail An abnormality occurs in communication
between the CPU and the IMC.
Cause IMC abnormality
IMC memory defect/data abnormality
Check
and
remedy
Replace the MCU PWB with new one.
10 Content IMC trouble
Detail An abnormality occurs in the IMC.
Cause USB chip error/CODEC error on the IMC.
Check
and
remedy
Replace the MCU PWB with a new one.
13 Content IMC flash ROM error
Detail An abnormality occurs in the IMC flash
ROM.
Cause IMC abnormality
Check
and
remedy
Replace the MCU PWB with a new one.
If downloading of the program is abnormally
terminated, it may cause an error. Download
the program again to avoid this.
81 Content IMC communication interface error (Parity)
Detail A parity error occurs in communication
between the CPU and the IMC.
Cause IMC abnormality
IMC memory defect/data abnormality
Check
and
remedy
Replace the MCU PWB with new one.AL-2030/2040CS/2050CS SIMULATION, TROUBLE CODES 10 - 31
E1 82 Content IMC communication interface error
(Overrun)
Detail An overrun error occurs in communication
between the CPU and the IMC.
Cause IMC abnormality
IMC memory defect/data abnormality.
Check
and
remedy
Replace the MCU PWB with new one.
84 Content IMC communication interface error
(Framing)
Detail A framing error occurs in communication
between the CPU and the IMC.
Cause IMC abnormality
IMC memory defect/data abnormality.
Check
and
remedy
Replace the MCU PWB with new one.
E7 01 Content Duplex model memory setup error, memory
not-detected error
Detail The memory is not set properly or the
memory capacity is not set to the duplex
setup (6M).
Check
and
remedy
Set SIM 26-39 code number to 2.
02 Content LSU trouble
Detail The BD signal from the LSU cannot be
detected in a certain cycle. (Always OFF or
always ON)
Cause LSU connector or LSU harness defect or
disconnection
Polygon motor rotation abnormality
Laser beams are not generated.
MCU PWB abnormality.
Check
and
remedy
Check connection of the LSU connector.
Execute SIM 61-03 to check the LSU
operations.
Check that the polygon motor rotates
normally.
Check that the laser emitting diode
generates laser beams.
Replace the LSU unit.
Replace the MCU PWB.
10 Content Shading trouble (Black correction)
Detail The CCD black scan level is abnormal when
the shading.
Cause Improper connection of the CCD unit flat
cable
CCD unit abnormality
MCU PWB abnormality
Check
and
remedy
Check connection of the CCD unit flat cable.
Check the CCD unit.
Main
code
Sub
code
Details of trouble
E7 11 Content Shading trouble (White correction)
Detail The CCD white scan level is abnormal when
the shading.
Cause Improper connection of the CCD unit flat
cable
Dirt on the mirror, the lens, and the reference
white plate
Copy lamp lighting abnormality
CCD unit abnormality
MCU PWB abnormality
(When occurred in the SPF/RSPF scan
position.)
Improper installation of the mirror unit
Check
and
remedy
Clean the mirror, lens, and the reference
white plate.
Check the light quantity and lighting status of
the copy lamp (SIM 05-03).
Check the MCU PWB.
16 Content Abnormal laser output
Detail When the laser output is stopped, HSYNC is
detected.
Cause Laser abnormality
MCU PWB abnormality.
Check
and
remedy
Check the laser emitting diode operation.
Replace the MCU PWB.
F5 02 Content Copy lamp lighting abnormality
Detail The copy lamp does not turn on.
Cause Copy lamp abnormality
Copy lamp harness abnormality
CCD PWB harness abnormality.
Check
and
remedy
Use SIM 5-3 to check the copy lamp
operations.
When the copy lamp lights up.
Check the harness and the connector
between the CCD unit and the MCU PWB.
When the copy lamp does not light up.
Check the harness and the connector
between the copy lamp unit and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
H2 00 Content Thermistor open
Detail The thermistor is open.
The fusing unit is not installed.
Cause Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection
The fusing unit is not installed.
Check
and
remedy
Check the harness and the connector
between the thermistor and the PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
Sub
code
Details of troubleAL-2030/2040CS/2050CS SIMULATION, TROUBLE CODES 10 - 32
H3 00 Content Heat roller high temperature detection
Detail The fusing temperature exceeds 240°C.
Cause Thermistor abnormality
Control PWB abnormality
Fusing section connector disconnection.
Check
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp keeps ON.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
H4 00 Content Heat roller low temperature detection
Detail 1) When the target temperature (165°C) is
not reached in 55 sec after starting
warming-up.
2) When the temperature below 100°C is
detected for 300ms under the ready print
state.



"Starting warming-up" means not only that
in power supply but also reset that in reset
from shut-off and in side door close. (The
timing of generating H4 is not limited to
that in power supply.)
Cause Thermistor abnormality
Heater lamp abnormality
Thermostat abnormality
Control PWB abnormality
Check
and
remedy
Use SIM 5-02 to check the heater lamp
blinking operation.
When the lamp blinks normally.
Check the thermistor and its harness.
Check the thermistor input circuit on the
control PWB.
When the lamp does not light up.
Check for disconnection of the heater lamp
and the thermostat. Check the interlock
switch.
Check the power PWB and the lamp control
circuit on the MCU PWB.
Use SIM 14 to clear the self diagnostic
display.
Main
code
Sub
code
Details of trouble
L1 00 Content Feeding is not completed within the
specified time after starting feeding. (The
scan head locking switch is locked)
Detail The white area and the black marking on the
shading plate are used to obtain the
difference in the CCD level values for
judgment of lock. When the difference in the
levels of which and black is small, it is judged
that the black mark could not be scanned by
lock and the trouble code "L1" is displayed.
Cause The scan head is locked by the lock switch.
Mirror unit abnormality
The scanner wire is disconnected.
The origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
Check to confirm that the scan head lock
switch is released.
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not feed.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
L3 00 Content Scanner return trouble
Detail When the mirror base is returned for the
specified time (6 sec) in mirror initializing
after turning on the power, the mirror home
position sensor (MHPS) does not turn ON.
Or when the mirror base is returned for the
specified time (about 6 sec) after start of
copy return, the mirror home position sensor
(MHPS) does not turn ON.
Cause Mirror unit abnormality
Scanner wire disconnection
Origin detection sensor abnormality
Mirror motor harness abnormality
Check
and
remedy
Use SIM 1-1 to check the mirror
reciprocating operations.
When the mirror does not return.
Check for disconnection of the scanner wire.
Check the harness and the connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror does feed.
Use SIM 1-2 to check the mirror home
position sensor.
Main
code
Sub
code
Details of troubleAL-2030/2040CS/2050CS SIMULATION, TROUBLE CODES 10 - 33
L4 01 Content Main motor lock detection
Detail When the main motor encoder pulse is not
detected for 100 msec.
Cause Main motor unit abnormality
Improper connection or disconnection the
main motor and the harness.
MCU PWB abnormality
Check
and
remedy
Use SIM 25-01 to check the main motor
operations.
Check connection of the main motor
harness/connector.
Replace the main motor.
Replace the MCU PWB.
32 Content Exhaust fan motor lock detection trouble
Detail The error detection is started after 2 sec
from starting rotation of the exhaust fan
motor.
1) The continuous rotation state of 250ms is
not detected for 1 sec after starting
detection.
2) When the lock sensor (in the exhaust fan)
detects the HIGH level (unstable) after
detection the lock state (stable state).
Cause Exhaust fan motor connector connection
trouble
Exhaust fan motor trouble
MCU PWB trouble
Check
and
remedy
Exhaust fan motor connector connection
check
Exhaust fan motor replacement
Replace the MCU PWB.
L6 10 Content Polygon motor lock detection
Detail The lock signal (specified rpm signal) does
not return within a certain time (about 20
sec) from starting the polygon motor
rotation.
Cause Polygon motor unit abnormality
Improper connection or disconnection of the
polygon motor and the harness.
MCU PWB abnormality
Check
and
remedy
Use SIM 61-1 to check the polygon motor
operations.
Check connection of the polygon motor
harness/connector.
Replace the polygon motor.
Replace the MCU PWB.
U2 04 Content EEPROM read/write error (Serial
communication error)
Detail EEPROM access process error
Cause EEPROM abnormality
Check
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
11 Content Counter check sum error (EEPROM)
Detail Check sum error of the counter area in the
EEPROM
Cause EEPROM abnormality
Check
and
remedy
Check that the EEPROM is properly set.
Use SIM 16 to cancel the trouble.
Replace the MCU PWB.
Main
code
Sub
code
Details of trouble
[9] TROUBLE CODE LIST
1. Trouble code list
Trouble
code
Trouble content
E1 00 E-Sort board communication trouble
10 E-Sort board trouble
11 E-Sort ASIC error
12 E-Sort CODEC error
13 E-Sort flash ROM error
14 E-Sort RAM error
15 E-Sort page memory error
16 E-Sort SIMM error
17 Rotation RAM error
80 E-Sort board communication trouble (Protocol)
81 E-Sort board communication trouble (Parity)
82 E-Sort board communication trouble (Overrun)
84 E-Sort board communication trouble (Framing)
88 E-Sort board communication trouble (Time-out)
E7 03 LSU trouble
04 CCD white level trouble
05 CCD black level trouble
F1 06 Shifter motor trouble
F2 04 CRUM data read trouble
F5 02 Copy lamp error
F6 00 FAX board communication trouble
10 FAX board trouble
80 FAX board communication trouble (Protocol)
81 FAX board communication trouble (Parity)
82 FAX board communication trouble (Overrun)
84 FAX board communication trouble (Framing)
88 FAX board communication trouble (Time-out)
F9 00 Printer PWB communication trouble
10 Printer PWB trouble
80 Printer PWB communication trouble (Protocol)
81 Printer PWB communication trouble (Parity)
82 Printer PWB communication trouble (Overrun)
84 Printer PWB communication trouble (Framing)
88 Printer PWB communication trouble (Time-out)
H2 00 Thermistor open detection
H3 00 Heat roller abnormally high temperature
H4 00 Heat roller abnormally low temperature
L1 00 Mirror base feed trouble
L3 00 Mirror base return trouble
L4 01 Main motor lock
10 Job separator motor abnormality
L6 10 Polygon motor lock
L8 01 Zero cross pulse (FW) trouble
U2 04 EEPROM serial communication error
11 Counter check sum error
12 Adjustment value check sum error (EEPROM)
40 CRUM communication error
U3 29 Mirror base home position error
U9 00 Operation control PWB communication trouble
80 Operation control PWB communication trouble
(Protocol)
81 Operation control PWB communication trouble
(Parity)
82 Operation control PWB communication trouble
(Overrun)
84 Operation control PWB communication trouble
(Framing)
88 Operation control PWB communication trouble (Timeout)
U95 Operation control PWB connection error
U99 Operation control PWB connection error
2. Details of trouble codes
Main
code
Sub
code
Detail of trouble
E1 00 Content Communication trouble between
MCU and E-Sort.
Detail Communication setup error,
framing, parity, protocol error
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
10 Content E-Sort PWB trouble
Detail Communication trouble between
MCU and E-Sort
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
11 Content E-Sort PWB ASIC error
Detail E-Sort PWB ASIC abnormality
Cause An ASIC abnormality is detected
in the E-Sort PWB.
Control circuit hung up due to
noises
ASIC peripheral circuit error
AR-162 TROUBLE CODE LIST – 1Main
code
Sub
code
Detail of trouble
E1 11 Check and
remedy
Replace the E-Sort PWB.
Check grounding of the machine.
12 Content E-Sort PWB CODEC error
Detail E-Sort PWB CODEC error
Cause A CODEC error is detected in the
E-Sort PWB.
Control circuit hung up due to
noises
CODEC peripheral circuit error
Check and
remedy
Replace the E-Sort PWB.
Check grounding of the machine.
13 Content E-Sort PWB Flash ROM error
Detail E-Sort PWB Flash ROM
abnormality
Cause A Flash ROM abnormality is
detected in the E-Sort PWB.
Control circuit hung up due to
noises
Flash ROM peripheral circuit error
Check and
remedy
Replace the E-Sort PWB.
Rewrite the flash ROM data.
Check grounding of the machine.
14 Content E-Sort PWB Work RAM error
Detail E-Sort PWB Work RAM abnormality
Cause A Work RAM abnormality is
detected in the E-Sort PWB.
Control circuit hung up due to
noises
RAM peripheral circuit error
Check and
remedy
Replace the E-Sort PWB.
Check grounding of the machine.
15 Content E-Sort PWB Page Memory error
Detail E-Sort PWB Page Memory
abnormality
Cause A Page Memory abnormality is
detected in the E-Sort PWB.
Control circuit hung up due to
noises
Page Memory peripheral circuit
error
Check and
remedy
Replace the E-Sort PWB.
Check grounding of the machine.
16 Content E-Sort PWB SIMM error
Detail E-Sort PWB SIMM abnormality
Cause A SIMM abnormality is detected in
the E-Sort PWB.
Control circuit hung up due to
noises
SIMM peripheral circuit error
Check and
remedy
Replace the E-Sort PWB.
Replace the SIMM.
Check grounding of the machine.
17 Content E-Sort PWB image rotating RAM
error
Detail E-Sort PWB image rotating RAM
abnormality
Main
code
Sub
code
Detail of trouble
E1 17 Cause An image rotating RAM
abnormality is detected in the ESort PWB.
Control circuit hung up due to
noises
Image rotating RAM peripheral
circuit error
Check and
remedy
Replace the E-Sort PWB.
Check grounding of the machine.
80 Content E-Sort PWB communication
trouble (protocol)
Detail Communication trouble between
MCU and printer PWB (Protocol
error)
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
81 Content E-Sort PWB communication
trouble (Parity)
Detail Communication trouble between
MCU and printer E-Sort (Parity
error)
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
82 Content E-Sort PWB communication
trouble (Overrun)
Detail Communication trouble between
MCU and E-Sort PWB (Overrun
error)
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
AR-162 TROUBLE CODE LIST – 2Main
code
Sub
code
Detail of trouble
E1 82 Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
84 Content E-Sort PWB communication
trouble (Framing)
Detail Communication trouble between
MCU and E-Sort PWB (Framing
error)
Cause E-Sort PWB connector
disconnection
E-Sort PWB MCU PWB harness
failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
88 Content E-Sort PWB communication
trouble (Time-out)
Detail Communication trouble between
MCU and E-Sort PWB (Time-out
error)
Cause E-Sort PWB connector
disconnection
E-Sort PWB and MCU PWB
harness failure
E-Sort Motherboard connector pin
breakage.
E-Sort PWB ROM defect, data
failure
Check and
remedy
Check the connectors and harness
of the E-Sort PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the E-Sort
PWB.
E7 03 Content LSU trouble
Detail After the polygon motor becomes
active, BD signal (HSYNC) from
the LSU is not detected at the
specified times (41 10 times
within 20msec).
Cause LSU connector disconnection or
LSU’s inside harness
disconnection or breakage
Polygon motor rotation abnormality
Improper positioning of the laser
home position sensor in the LSU.
Laser power voltage failure
Laser emitting diode abnormality
MCU PWB abnormality
Main
code
Sub
code
Detail of trouble
E7 03 Check and
remedy
Improper connection of the LSU
connector
Check the polygon motor
operation with SIM 25-10.
Check printing with SIM64-1.
Check laser emission of laser
emitting diode.
Check the LSU unit.
Check the MCU PWB.
04 Content CCD white level trouble
Detail CCD white reference level which
is read during the copy lamp
lighting is abnormal.
Cause Flat cable installation failure to
CCD unit
Dirt on the mirror, lens, and
reference white plate
Copy lamp lighting failure
CCD unit installation failure
CCD unit abnormality
MCU PWB abnormality
Check and
remedy
Clean the mirror, the lens, and the
reference white plate.
Check the copy lamp (SIM 5-3)
ON.
Carriage unit position failure
Check the sub scanning direction
distortion adjustment (F rail height).
CCD unit check
MCU PWB check
05 Content CCD black level trouble
Detail CCD black level which is read
while the copy lamp is off is
abnormal.
Cause Flat cable installation failure
CCD unit abnormality
MCU PWB abnormality
Check and
remedy
Check flat cable installation to the
CCD unit.
CCD unit check
MCU PWB check
F1 06 Content Shifter motor trouble
Details The home position is not detected
within 1 sec after shifter motor
drive.
Cause The shifter home position sensor
is defective.
The shifter motor is defective.
The shifter motor periphery circuit
is defective.
The condition of the MCU PWB
JP4 is wrong.
The assembly of the shifter motor
unit is improper.
Check and
remedy
Check the shifter operation by
means of SIM3-2 and 3.
Check the harnesses and
connectors.
Check whether the shifter unit is
properly assembled.
Check whether the condition of
the MCU PWB JP4 is correct.
AR-162 TROUBLE CODE LIST – 3Main
code
Sub
code
Detail of trouble
F2 04 Content CRUM data read trouble
Detail Communication error between
CRUM PWB and MCU PWB
Cause CRUM PWB data error
MCU PWB error
MCU PWB EEPROM error
Disconnection between CRUM
(toner cartridge) and MCU PWB
Check and
remedy
Replace the toner cartridge.
Replace MCU PWB.
Replace MCU PWB EEPROM
Check and fix connection between
CRUM (toner cartridge) and MCU
PWB.
F5 02 Content Copy lamp error
Detail Copy lamp voltage detection error
Cause Power unit trouble
Copy lamp trouble
Inverter trouble
MCU PWB trouble
Check and
remedy
Replace the power unit.
Check the copy lamp ON with SIM
5-3.
Replace the copy lamp.
Replace the inverter.
Replace the MCU PWB.
F6 00 Content Communication trouble between
MCU and FAX (MCU detection)
Detail Communication establishment
error, framing error, parity error,
protocol error
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB.
Motherboard connector pin
breakage
FAX control PWB ROM error, data
error
Check and
remedy
Check connector/harness of FAX
control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
10 Content FAX control PWB trouble
Detail Communication trouble between
MCU and FAX control WPB
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
80 Content FAX control PWB communication
trouble (Protocol)
Detail Communication trouble between
MCU and FAX control PWB
(Protocol error)
Main
code
Sub
code
Detail of trouble
F6 80 Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
81 Content FAX control PWB communication
trouble (Parity)
Detail Communication trouble between
MCU and FAX control PWB
(Parity error)
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
82 Content FAX control PWB communication
trouble (Overrun)
Detail Communication trouble between
MCU and FAX control PWB
(Overrun error)
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
84 Content FAX control PWB communication
trouble (Framing)
Detail Communication trouble between
MCU and FAX control PWB
(Framing error)
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
AR-162 TROUBLE CODE LIST – 4Main
code
Sub
code
Detail of trouble
F6 88 Content FAX control PWB communication
trouble (Timeout)
Detail Communication trouble between
MCU and FAX control PWB
(Timeout error)
Cause Bad connection of FAX control
PWB connector
Defective harness between FAX
control PWB and MCU PWB
Motherboard connector pin
breakage
FAX control PWB ROM error/Data
error
Check and
remedy
Check connector/harness between
FAX control PWB and MCU PWB.
Check grounding of the machine.
Check FAX control PWB ROM.
F9 00 Content Communication trouble between
MCU and printer PWB (MCU
detection)
Detail Communication establishment
error, framing error, parity error,
protocol error
Cause Bad connection of printer PWB
connector
Defective harness between printer
PWB and MCU PWB.
Motherboard connector pin
breakage
Printer PWB ROM error, data error
Check and
remedy
Check connector/harness of printer
PWB and MCU PWB.
Check grounding of the machine.
Check printer PWB ROM.
10 Content Printer PWB trouble
Detail Communication trouble between
MCU and printer PWB
Cause Bad connection of printer PWB
connector
Defective harness between printer
PWB and MCU PWB.
Motherboard connector pin
breakage
Printer PWB ROM error, data error
Check and
remedy
Check connector/harness of printer
PWB and MCU PWB.
Check grounding of the machine.
Check printer PWB ROM.
80 Content Printer PWB communication
trouble (Protocol)
Detail Communication trouble between
MCU and printer PWB (Protocol
error)
Cause Bad connection of printer PWB
connector
Defective harness between printer
PWB and MCU PWB.
Motherboard connector pin
breakage
Printer PWB ROM error, data error
Check and
remedy
Check connector/harness of printer
PWB and MCU PWB.
Check grounding of the machine.
Check printer PWB ROM.
Main
code
Sub
code
Detail of trouble
F9 81 Content Printer PWB communication
trouble (Parity)
Details Communication trouble between
MCU and printer PWB(Parity error)
Cause Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB mother board
connector pin breakage.
Printer PWB ROM defect,data
failure
Check and
remedy
Check the connectors and harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
82 Content Printer PWB communication
trouble (Overrun)
Details Communication trouble between
MCU and printeu PWB(Overrun
error)
Cause Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB mother board
connector pin breakage.
Printer PWB ROM defect,data
failure
Check and
remedy
Check the connectors and harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
84 Content Printer PWB communication
trouble (Framing)
Details Communication trouble between
MCU and printer PWB(Framing
error)
Cause Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB mother board
connector pin breakage.
Printer PWB ROM defect,data
failure
Check and
remedy
Check the connectors and harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
88 Content Printer PWB communication
trouble (Time-out)
Details Communication trouble between
MCU and printeu PWB(Time-out
error)
AR-162 TROUBLE CODE LIST – 5Main
code
Sub
code
Detail of trouble
F9 88 Cause Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB mother board
connector pin breakage.
Printer PWB ROM defect,data
failure
Check and
remedy
Check the connectors and harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
H2 00 Content Thermistor open detection
Detail Fusing thermistor open
Cause Thermistor defect
MCU PWB defect
Fusing section connector contact
failure
Power supply failure
Fusing unit not installed
Check and
remedy
Check the harness and the
connector of the thermistor and
the MCU.
Clear the self diag display with
SIM 14.
H3 00 Content Heat roller abnormally high
temperature
Detail Fusing temperature of 220 !
240˚C.
Cause Thermistor defect
MCU PWB defect
Fusing connector connection failure
Power supply failure
Check and
remedy
Check the heater lamp blinking
with SIM 5-2.
When the lamp blinks normally:
Check the thermistor and the
harness. Check the MCU PWB
thermistor input circuit.
When the lamp lights up instead
of blinking:
Check the lamp control circuit of
the power supply PWB and the
MCU PWB.
Clear the trouble with SIM 14.
H4 00 Content Heat roller abnormally low
temperature
Detail When the temperature does not
reach 155˚C within 55 sec after
turning on the power, or when it
falls under 145˚C during printing,
or when it falls under 100˚C
during pre-heating.
Cause Thermistor failure
Heater lamp failure
MCU PWB failure
Thermostat failure
Power supply failure
Interlock switch failure
Main
code
Sub
code
Detail of trouble
H4 00 Check and
remedy
Check blinking of the heater lamp
with SIM 5-2.
When the lamp blinks normally:
Check the thermistor and the
harness.
Check the MCU PWB thermistor
input circuit.
When the lamp does not light:
Check for heater lamp
disconnection or thermostat
disconnection.
Check the interlock switch.
Check the power supply PWB
and MCU PWB lamp control
circuit.
Clear the trouble with SIM 14.
L1 00 Content Mirror base feed trouble
Detail The mirror home position (MHPS)
does not turn off though the feed
operation is completed during
mirror initial operation after turning
on the power.
The mirror home position (MHPS)
does not turn off during shading
operation.
The mirror home position (MHPS)
does not turn on when the mirror
base is returned for the specified
time after copy feed is started and
SPF scanning position shift is
performed.
Cause Mirror unit defect
Mirror home position sensor defect
MCU PWB defect
Scanner wire disconnection
Check and
remedy
Check the scanning operation with
SIM 1-1.
L3 00 Content Mirror base return trouble
Detail The mirror home position (MHPS)
does not turn on though the mirror
base returning is completed during
mirror initial operation after turning
on the power.
The mirror home position does not
turn on when the mirror is
returned to the home position
during shading.
The mirror home position (MHPS)
does not turn on when the mirror
base returning is completed for
the specified time (about 6 sec)
after copy return start.
Cause Mirror unit
Mirror home position sensor defect
MCU PWB defect
Scanner wire disconnection
Check and
remedy
Check the scanning operation with
SIM 1-1.
L4 01 Content Main motor lock
Detail The main motor encoder pulse is
not detected for 400msec.
Cause Main motor defect
Harness disconnection between
the MCU PWB and the main
motor.
Control circuit failure
AR-162 TROUBLE CODE LIST – 6Main
code
Sub
code
Detail of trouble
L4 01 Check and
remedy
Check the main motor operation
with SIM 25-1.
Check the harness and the
connector between the MCU PWB
and the main motor.
10 Content Job separator motor trouble
Details When the home is not detected
within 2.5 sec after the job
separator tray starts to move
upwards.
Cause The job separator upper limit
detection sensor is defective.
The job separator motor is
defective.
The job separator motor periphery
circuit is defective.
The condition of the MCU PWB
JP5 is wrong.
Check and
countermeas
ure
Check the job separator operation
by means of SIM3-2 and 4.
Check the harnesses and
connectors.
Check whether the condition of
the MCU PWB JP5 is correct.
L6 10 Content Polygon motor lock
Detail The lock signal (the specified
rotation speed signal) is not
supplied within the specified time
(about 6 sec)after starting the
polygon motor rotation.
Cause LSU connector disconnection or
harness disconnection in the LSU.
Check and
remedy
Check the operation of the
polygon motor with SIM 25-10.
Check the harness and the
connector connection.
LSU replacement
L8 01 Content Zero cross pulse (FW) trouble
Detail Zero cross pulse width is shifted
by 55Hz 10% or more.
Cause MCU PWB defect
Power supply unit breakdown
Check and
remedy
Check the harness and the
connector.
MCU PWB replacement
Power supply unit replacement
U2 04 Content EEPROM serial communication
error
Detail Error in communication with
EEPROM
Cause EEPROM failure
Installation of uninitialized EEPROM
MCU PWB EERPOM access
circuit failure
Check and
remedy
Check that the EEPROM is
properly set.
To prevent against loss of
counter/adjustment values, record
the values with simulation.
U2 trouble cancel with SIM 16
MCU PWB replacement
Main
code
Sub
code
Detail of trouble
U2 11 Content Counter check sum error
Detail Counter check sum value stored
in the EEPROM is abnormal.
Cause EEPROM failure
Control circuit hung up by noises
MCU PWB EEPROM access
circuit defect
Check and
remedy
Check that the EEPROM is
properly set.
To prevent against loss of
counter/adjustment values, record
the values with simulation.
U2 trouble cancel with SIM 16
MCU PWB replacement
12 Content Adjustment value check sum error
(EEPROM)
Detail Adjustment value data area check
sum error
Cause EEPROM failure
Control circuit hung up by noises
MCU PWB EEPROM access
circuit failure
Check and
remedy
Check that the EEPROM is
properly set.
To prevent against loss of
counter/adjustment values, record
the values with simulation.
U2 trouble cancel with SIM 16
MCU PWB replacement
40 Content CRUM communication error
Detail Toner cartridge CRUM data read
error
Cause A toner cartridge of a different
destination is installed.
EEPROM trouble
Check the destination setup.
Toner cartridge CRUM PWB trouble
MCU PWB trouble
CRUM connector disconnection
Check and
remedy
Install a specified toner cartridge.
Check the SIM 26-6 setup.
Replace the EEPROM.
Replace the toner cartridge.
Replace the MCU PWB.
Check connection of the CRUM
connector.
Execute SIM 16.
U3 29 Content Mirror base home position error
Detail Home position is not detected
when starting mirror base shift.
Cause Mirror unit defect
Mirror home position sensor defect
MCU PWB decfect
Scanner wire disconnection
Check and
remedy
Check the scanning operation with
SIM 1-1.
U9 00 Content Communication trouble between
MCU and OPE (OPE detection)
Detail Communication setup error,
framing, parity, protocol error
AR-162 TROUBLE CODE LIST – 7Main
code
Sub
code
Detail of trouble
U9 00 Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
Check the ROM of the operation
control PWB.
80 Content Operation control PWB
communication trouble (Protocol)
Detail Communication trouble between
MCU and the operation control
PWB (Protocol error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
81 Content Operation control PWB
communication trouble (Parity)
Detail Communication trouble between
MCU and the operation control
PWB (Parity error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
82 Content Operation control PWB
communication trouble (Overrun)
Detail Communication trouble between
MCU and the operation control
PWB (Overrun error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
84 Content Operation control PWB
communication trouble (Framing)
Detail Communication trouble between
MCU and the operation control
PWB (Framing error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
Main
code
Sub
code
Detail of trouble
U9 88 Content Operation control PWB
communication trouble (Time-out)
Detail Communication trouble between
MCU and the operation PWB
(Time-out error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check and
remedy
Check the connectors and harness
of the operation control PWB and
the MCU PWB.
Check grounding of the machine.
U95 Content Operation control PWB
communication error
Detail Communication error between the
operation control PWB and the
MCU PWB (Detected by the OPEPWB)
Cause Disconnection or reverse
connection of the flat cable
between the Operation control
PWB and the MCU PWB.
Operation control PWB trouble
MCU PWB trouble
Connector trouble of the operation
control PWB and the MCU PWB
Check and
remedy
Check insertion of or replace the
flat cable between the operation
control PWB and the MCU PWB.
Replace the operation control PWB.
Replace the MCU PWB.
Check connection of the connector
of the operation control PWB and
the MCU PWB.
U99 Content Operation control PWB
communication error
Detail Communication error between the
operation control PWB and the
MCU PWB (Detected by the OPEPWB)
Cause Disconnection or reverse
connection of the flat cable
between the Operation control
PWB and the MCU PWB.
Operation control PWB trouble
MCU PWB trouble
Connector trouble of the operation
control PWB and the MCU PWB
Check and
remedy
Check insertion of or replace the
flat cable between the operation
control PWB and the MCU PWB.
Replace the operation control PWB.
Replace the MCU PWB.
Check connection of the connector
of the operation control PWB and
the MCU PWB.
AR-162 TROUBLE CODE LIST – 8



AR-235/275 TROUBLE CODE LIST - 1
[9] TROUBLE CODE LIST
1. List
Trouble
code
Trouble contents
Trouble
Main detection
code
Sub
code
E1 00 IMC board communication trouble MCU
10 IMC board trouble
11 IMC ASIC er r or
12 IMC CODEC error
13 IMC board flash ROM error
14 IMC board Work RAM error
15 IMC board Page Memory error
16 IMC board image compression store
memory error
17 IMC board smoothing IC error
80 IMC PWB communication trouble
(protocol)
81 IMC PWB communication trouble (Parity)
82 IMC PWB communication trouble
(Overrun)
84 IMC PWB communication trouble
(Framing)
88 IMC PWB communication trouble (Timeout)
E7 02 LSU trouble
10 Shading trouble (black correction)
11 Shading trouble (white correction)
12 Shading trouble
F1 00 Finisher communication trouble FIN
01 Finisher jogger shift trouble
06 Finisher shift motor abnormality
08 Finisher staple shift motor trouble
11 Pusher motor tr ouble
15 Finisher elevator motor trouble
F2 02 Toner supply failure
04 Identification error
Model error
Type error
Destination error
Data abnormality
Misc error
F5 02 Copy lamp lighting abnormality
F6 00 F6-**: MCU-FAX communication trouble MCU
10 FAX control PWB trouble
80 FAX control PWB communication trouble
(Protocol)
81 FAX control PWB communication trouble
(Parity)
82 FAX control PWB communication trouble
(Over-run)
84 FAX control PWB communication trouble
(Framing)
88 FAX control PWB communication trouble
(Timeout)
99 Machine-FAX board language error
F9 00 F9-**: MCU-PRT communication trouble MCU
10 Printer PWB trouble
80 Printer PWB communication trouble
(Protocol)
81 Printer PWB communication trouble
(Parity)
82 Printer PWB communication trouble
(Overrun)
84 Printer PWB communication trouble
(Framing)
88 Printer PWB communication trouble
(Timeout)
99 Machine-PCL board language error
H2 00 Thermistor open detection
H3 00 Heat roller abnormally high temperature
H4 00 Heat roller abnormally low temperature
H5 01 5 continuous T10D(T20D) not-reaching
JAM
02 Fusing thermistor abnormality
L1 00 Scanner feed trouble
L3 00 Scanner return trouble
L4 01 Main motor lock
11 Shifter motor tr ouble
L6 10 Polygon motor lock trouble
L8 01 Zero cross detection error
U2 04 EEPROM communication error
11 Counter chec k s um er r or
12 Adjustment value check sum error
20 Machine speed code data error
40 CRUM chip communication error
U7 00 RIC communication trouble
U9 00 U9-**: MCU-OPE communication trouble OPE
80 Operation control PWB communication
trouble (Protocol)
81 Operation control PWB communication
trouble (Parity)
82 Operation control PWB communication
trouble (Overrun)
84 Operation control PWB communication
trouble (Framing)
88 Operation control PWB communication
trouble (Time-out)
99 Operation panel language error
CE 00 The other communication error has
occurred.
Network
01 The print server card (AR-NC3D) is not
installed or defective.
Network
02 The specified mail server or the FTP
server is not found.
Network
03 The specified server does not
correspond during image transmission.
Network
04 The entered account name of the FTP
server or the password is invalid.
Network
05 The entered directory of the FTP server
is invalid.
Network
EE EL Developer adjustment trouble (Overtoner abnormality)
EU Developer adjustment trouble (Undertoner abnormality)
PF 00 RIC copy inhibit signal received
Trouble
code
Trouble contents
Trouble
Main detection
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 2
2. Self diagnostics
Trouble
code
Details of trouble
Main
code
Sub
code
E1 00 Content E1-**: MCU-IMC communication trouble
Details Communication establishment error/
framing/parity/protocol error
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
10 Content IMC PWB trouble
Details Communication trouble between MCU and
IMC PWB
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
11 Content IMC boar d ASIC er r or
Details ASIC abnormality on IMC board
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
12 Content IMC board CODEC IC error
Details CODEC IC (JBIG chip) abnormality on
IMC board
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
Remarks JBIG IC abnormality
13 Content IMC board flash ROM error
Details Flash ROM abnormality on IMC board
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
"When the program download is
abnormally terminated, a error may occur.
In this case, download the program again."
Remarks Program ROM abnormality
14 Content IMC board Work RAM error
Details IMC extended compression memory
module installation error
IMC extended compression memory
access error
Cause IMC expanded memory module
installation trouble
IMC expanded memory module trouble
IMC expanded memory contact trouble
IMC board abnormality
Check
and
remedy
Check installation of the expanded
memory module. (Spec: Added to Slot 1.)
Replace the expanded memory module.
Replace the IMC PWB.
Remarks Extend memory abnormality for
compressed image store (DIMM module)
E1 15 Content IMC board Page Memory error
Details IMC Page Memory abnormality
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
Remarks Print Buffer Memory abnormality
16 Content IMC board compression image store
memory error
Details IMC standard compression memory
access error
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
17 Content IMC board smoothing IC error
Details IMC smoothing IC abnormality
Cause IMC board abnormality
Check
and
remedy
Replace the IMC PWB.
80 Content IMC PWB communication trouble
(protocol)
Details Communication trouble between MCU and
IMC PWB (Protocol error)
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
81 Content IMC PWB communication trouble (Parity)
Details Communication trouble between MCU and
printer IMC (Parity error)
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
82 Content IMC PWB communication trouble
(Overrun)
Details Communication trouble between MCU and
IMC PWB (Overrun error)
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 3
E1 84 Content IMC PWB communication trouble
(Framing)
Details Communication trouble between MCU and
IMC PWB (Framing error)
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
88 Content IMC PWB communication trouble (Timeout)
Details Communication trouble between MCU and
IMC PWB (Time-out error)
Cause IMC PWB connector disconnection
IMC PWB MCU PWB harness failure
Motherboard connector pin breakage
IMC PWB ROM defect, data failure
Check
and
remedy
Check the connectors and harness of the
IMC PWB and MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
E7 02 Content LSU trouble
Details BD signal from LSU is not detected in a
constant cycle. (Kept OFF or ON)
Cause LSU connector or LSU inside harness
trouble or disconnection
Polygon motor rotation abnormality
Laser does not illuminate.
MCU PWB failure
Check
and
remedy
Check for disconnection of the LSU
connector.
Check the LSU operation with SIM 61-1.
Check that the polygon motor rotates
normally.
Check laser LED lighting.
LSU replacement
Replace the MCU PWB.
10 Content Shading trouble (black correction)
Details CCD black reference plate scan level
abnormality when the copy lamp turns off.
Cause Flat cable installation failure to CCD unit
CCD unit error
Check
and
remedy
Check flat cable installation to the CCD
unit.
Check CCD unit.
11 Content Shading trouble (white correction)
Details Improper CCD white reference plate
reading level for copy lamp lighting
Cause Flat cable installation failure to CCD unit
"Dirt on the mirror, lens, and reference
white plate"
Copy lamp operation error
CCD unit abnormality
MCU PWB abnormality (Occurred in the
SPF scan position.)
Check
and
remedy
"Clean the mirror, the lens, and the
reference white plate."
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
Trouble
code
Details of trouble
Main
code
Sub
code
E7 12 Content Shading trouble
Details White correction is not completed in the
specified number of times.
Cause Flat cable installation failure to CCD unit
"Dirt on the mirror, lens, and reference
white plate"
Copy lamp lighting trouble
CCD unit abnormality
MCU PWB abnormality
Check
and
remedy
"Clean the mirror, the lens, and the
reference white plate."
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
F1 00 Content Finisher communication trouble
Details Communication line test error occurs when
power is turned on or after the exit of a
simulation mode.
Error in Finisher communication
Cause Connection trouble or disconnection of the
connector and harness between the body
and the finisher.
Finisher control PWB trouble
Control PWB failure
Malfunction by noises
Check
and
remedy
Turn off/of the power to cancel the trouble.
Check connector/harness of
communication line
Replace the finisher control PWB.
01 Content Side guide plated home position error
Details The side guide plate cannot return to the
home position.
Cause Side guide plate drive motor abnormality
Side guide plate home position sensor
abnormality
Check
and
remedy
Use SIM3-3-1 to check the side guide
plate motor operation.
06 Content Offset motor trouble
Details When the offset motor of the finisher is
driven it does not reach the specified
position.
Cause Offset motor abnormality
Offset motor origin sensor abnormality
Finisher PWB abnormality
Check
and
remedy
Use SIM 3-3-6 to check the offset motor
operation.
08 Content Staple motor error
Details The staple motor cannot return to the
home position.
Cause Staple motor abnormality
Staple motor home position sensor
abnormality
Staple unit abnormality
Check
and
remedy
Use SIM 3-3-7 to check the staple motor
operation.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 4
F1 11 Content Rear edge plate home position error
Details The rear edge plate cannot return to the
home position.
Cause Rear edge plate drive motor abnormality
Side guide plate home position sensor
abnormality
Finisher PWB abnormality
Check
and
remedy
Use SIM 3-3-2 to check the rear edge
plate motor operation.
15 Content Finisher lift-up motor trouble
Details The finisher lift-up motor does not reach
the specified position.
Cause Lift-up motor abnormality
Lift-up motor upper limit sensor
abnormality
Finisher PWB abnormality
Check
and
remedy
Use SIM 3-3-5 to check the lift-up motor
operation.
F2 02 Content Toner supply failure
Details The value judged from the actual toner
supply hysteresis differs greatly from the
toner sensor value.
Cause Developing unit trouble
Toner supply abnormality caused by
installation of unpacked toner cartridge
Check
and
remedy
Replace the developing unit
Use SIM 25-1 to perform DV stirring.
04 Content Identification error
Model error
Type error
Destination error
Data abnormality
Misc error
Details Identification error
When the CRUM trademark differs.
When the CRUM company code differs.
Model error
When the boot program model code does
not match with the CRUM model
information.
Type error
When the CRUM type is other than
[Genuine/Conversion/Production rotation].
Destination error
The destination of the body differs from
that of the CRUM.
Data abnormality
The initial check information includes an
erroneous value.
When the max. toner supply time is 00:
When the print hard stop is 00:
Cause CRUM chip failure
Erroneous developing unit
Check
and
remedy
Replace the CRUM chip.
Replace the developing unit
Trouble
code
Details of trouble
Main
code
Sub
code
F5 02 Content Copy lamp lighting abnormality
Details The copy lamp does not light up.
Cause Copy lamp error
Copy lamp harness abnormality
CCD PWB harness abnormality
Check
and
remedy
Check the copy lamp (SIM 5-3)
When the lamp lights:
Check the harnesses and connectors
between the CCD unit and the MCU PWB.
When the lamp does not light:
Check the harness and connector
between the copy lamp and the MCU
PWB.
Replace the copy lamp unit.
Replace the MCU PWB.
Remarks Copy lamp disconnection
Cable is not attached.
F6 00 Content F6-**: MCU-FAX communication trouble
Details Communication establishment error/
framing/parity/protocol error
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
10 Content FAX control PWB trouble
Details Communication trouble between MCU and
FAX control PWB
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
80 Content FAX control PWB communication trouble
(Protocol)
Details Communication trouble between MCU and
FAX control PWB (Protocol error)
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 5
F6 81 Content FAX control PWB communication trouble
(Parity)
Details Communication trouble between MCU and
FAX control PWB (Parity error)
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
82 Content FAX control PWB communication trouble
(Over-run)
Details Communication trouble between MCU and
FAX control PWB (Overrun error)
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
84 Content FAX control PWB communication trouble
(Framing)
Details Communication trouble between MCU and
FAX control PWB (Framing error)
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
88 Content FAX control PWB communication trouble
(Timeout)
Details Communication trouble between MCU and
FAX control PWB (Timeout error)
Cause FAX control PWB connector disconnection
Defective harness between FAX control
PWB and MCU PWB
Motherboard connector pin breakage
FAX control PWB ROM error/Data error
Check
and
remedy
Check connector/harness of FAX control
PWB and MCU PWB.
Check the grounding of the copier.
Check FAX control PWB ROM.
99 Content Machine-FAX board language error
Details The machine language setup does not
coincide with the FAX board language
setup.
Cause FAX board correction error
SIM setup error
Check
and
remedy
Check the firmware of the FAX board and
the combination of the panel screen data,
and download the correct version, if
necessary.
Check the machine language information.
(Machine language setup: SIM 26-22)
Trouble
code
Details of trouble
Main
code
Sub
code
F9 00 Content F9-**: MCU-PRT communication trouble
Details Communication establishment error/
framing/parity/protocol error
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
10 Content Printer PWB trouble
Details Communication trouble between MCU and
printer PWB
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
80 Content Printer PWB communication trouble
(Protocol)
Details Communication trouble between MCU and
printer PWB (Protocol error)
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
81 Content Printer PWB communication trouble
(Parity)
Details Communication trouble between MCU and
printer PWB (Parity error)
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 6
F9 82 Content Printer PWB communication trouble
(Overrun)
Details Communication trouble between MCU and
printer PWB (Overrun error)
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
84 Content Printer PWB communication trouble
(Framing)
Details Communication trouble between MCU and
printer PWB (Framing error)
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
88 Content Printer PWB communication trouble
(Timeout)
Details Communication trouble between MCU and
printer PWB (Timeout error)
Cause Printer PWB connector disconnection
Harness trouble between the printer PWB
and the MCU PWB
Motherboard connector pin breakage
Printer PWB ROM trouble/Data
disturbance
Check
and
remedy
Check the connectors and harness of the
printer PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on printer PWB.
99 Content Machine-PCL board language error
Details The machine language setup does not
coincide with the PCL board language
setup.
Cause PCL board connection error
SIM setup error
Check
and
remedy
Check the firmware of the PCL board and
the combination of the panel screen data,
and download the correct version, if
necessary.
Check the machine language information.
(Machine language setup: SIM 26-22)
H2 00 Content Thermistor open detection
Details Thermistor open detection
Fusing unit not installed
Cause Thermistor defect
Control PWB failure
Fusing section connector contact failure
Fusing unit not installed
Check
and
remedy
Check the harness and the connector of
the thermistor and the MCU.
Clear the display of self-diagnostics with
SIM 14.
Remarks Thermistor open
Trouble
code
Details of trouble
Main
code
Sub
code
H3 00 Content Heat roller abnormally high temperature
Details The fusing temperature is over 220°C.
Cause Thermistor defect
Control PWB failure
Fusing section connector contact failure
Check
and
remedy
Check the heater lamp blinking with SIM 5-
2.
When the lamp blinks normally:
Check the thermistor and the harness.
Check the MCU PWB thermistor input
circuit.
If lamp lights and stays lit:
Check the power PWB and the MCU PWB
lamp control circuit.
Clear the display of self-diagnostics with
SIM 14.
H4 00 Content Heat roller abnormally low temperature
Details The setup temperature (about 90°C is not
reached within the specified time (about
35sec) from turning on the power ON SW.
(When the temperature falls below 120°C
in the standby mode.)
Cause Thermistor defect
Heater lamp failure
Thermostat failure
Control PWB failure
Check
and
remedy
Check the heater lamp blinking with SIM 5-
2.
When the lamp blinks normally:
Check the thermistor and the harness.
Check the MCU PWB thermistor input
circuit.
When the lamp does not light:
Check for disconnection of the heater
lamp and thermostat.
Check the interlock switch.
Check the power PWB and the MCU PWB
lamp control circuit.
Clear the display of self-diagnostics with
SIM 14.
H5 01 Content 5 continuous T10D(T20D) not-reaching
JAM
Details T10D(T20D) not-reaching JAM was
detected 5 continuous times.
Cause The fusing JAM is not completely
removed. (Jam paper remains.)
T10D or T20D sensor breakdown or
harness connection trouble
Fusing unit installation failure
Check
and
remedy
Check for jam paper in the fusing section.
(paper winding, etc.)
Check fusing unit installation
Clear the trouble with SIM 14.
02 Content Fusing thermistor abnormality detect
Details Fusing thermistor temperature transient
abnormality (Paper winding)
Cause Paper wound around the fusing roller.
Fusing pawl abnormality
Fusing unit installation failure
Check
and
remedy
Check for jam paper in the fusing section.
(paper winding, etc.)
Check installation of the fusing unit. Check
the fusing pawl.
Clear the trouble with SIM 14.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 7
L1 00 Content Scanner feed trouble
Details Scanner feed is not completed within the
specified time.
Cause Mirror unit defect
Scanner wire disconnection
Origin detection sensor error
Mirror motor harness abnormality
Check
and
remedy
Check the scanning operation with SIM 1-
1.
Mirror base feed trouble
Check for disconnection of the scanner
wire.
Check the harness and connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror feeds:
Check the mirror home position sensor
with SiM 1-2.
L3 00 Content Scanner return trouble
Details Scanner return is not completed within the
specified time.
"When OC copying with the mirror at the
home position, the mirror is not in the
home position. "
Cause Mirror unit defect
The scanner wire is disconnected.
Origin detection sensor error
Mirror motor harness abnormality
Check
and
remedy
Check the scanning operation with SIM 1-
1.
Mirror base return trouble
Check for disconnection of the scanner
wire.
Check the harness and connector
between the mirror motor and the MCU
PWB.
Replace the mirror unit.
Replace the MCU PWB.
When the mirror feeds:
Check the mirror home position sensor
with SiM 1-2.
L4 01 Content Main motor lock
Details The main motor does not rotate.
The motor lock signal is detected for 1sec
or more after the main motor rotates.
The motor lock signal is detected for 1sec
during rotation of the main motor.
Cause Main motor defect
Main motor connection harness trouble or
disconnection
MCU PWB failure
Check
and
remedy
Check the main motor operation with SIM
25-1.
Check connection of the main motor
harness and connector.
Replace the main motor.
Replace the MCU PWB.
Trouble
code
Details of trouble
Main
code
Sub
code
L4 11 Content Shifter motor trouble
Details The shifter home position detection signal
is not detected when the shifter is
operating.
Cause Shifter motor trouble or harness
connection trouble and disconnection
Shifter home position sensor trouble
Check
and
remedy
Check the shift motor operation with SIM
3-11.
Check connection of the shifter motor
harness/connector.
Replace the shifter motor.
Replace the MCU PWB.
L6 10 Content Polygon motor lock trouble
Details The polygon motor does not rotate.
The motor lock signal is detected for 6sec
or more after the polygon motor rotates.
The motor lock signal is detected for 1sec
during rotation of the polygon motor.
Cause Polygon motor unit failure
Polygon motor connection harness trouble
or disconnection
MCU PWB failure
Check
and
remedy
Check the polygon motor operation with
SIM 61-1.
Check connector/harness of polygon
motor
Replace the polygon motor.
Replace the MCU PWB.
L8 01 Content Zero cross detection error
Details The zero cross signal is not detected.
Cause Power failure
MCU PWB abnormality
Check
and
remedy
Check connection of the harness and
connector.
Replace the MCU PWB.
Power unit replacement
U2 04 Content EEPROM communication error
Details MCU PWB EEPROM access circuit failure
Cause EEPROM defective
ICU PWB EEPROM access circuit failure
Check
and
remedy
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
Remarks EEPROM abnormality
11 Content Counter check sum error
Details Counter check sum value stored in the
EEPROM is abnormal.
Cause EEPROM defective
ICU PWB EEPROM access circuit failure
Check
and
remedy
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
Remarks Checksum error in counter data area
12 Content Adjustment value check sum error
Details Adjustment value check sum error
(EEPROM)
Cause EEPROM defective
ICU PWB EEPROM access circuit failure
Check
and
remedy
Check that the EEPROM is properly set.
Clear trouble with SIM 16.
Replace the MCU PWB.
Remarks Checksum error in adjustment value data
area
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 8
U2 20 Content Machine speed code data error
Details The machine information is not identical to
the model code speed information.
Cause EEPROM defective
SIM operation error
Check
and
remedy
Check that the machine set with SIM 26-
57 is identical to the model information.
Remarks When the boot program speed code does
not match with the body model
information.
40 Content CRUM chip communication error
Details Error in MCU-CRUM chip communication
Cause CRUM chip failure
Developing unit contact trouble
MCU PWB failure
Check
and
remedy
Replace the CRUM chip.
Check installation of the developing unit.
Clear the trouble with SIM 16.
Replace the MCU PWB.
Remarks CRUM communication error
U7 00 Content RIC communication trouble
Details Error in communication with RIC
Error in communication test after turning
on the power or canceling SIM.
Cause Connector harness contact trouble or
disconnection
RIC control PWB trouble
MCU PWB failure
Malfunction by noises
Check
and
remedy
check the communication cable
connectors from the RIC box to the main
body.
U9 00 Content U9-**: MCU-OPE communication trouble
Details Communication establishment error/
framing/parity/protocol error
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Check ROM on the operation control
PWB.
80 Content Operation control PWB communication
trouble (Protocol)
Details Communication trouble between MCU and
the operation control PWB (Protocol error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
Trouble
code
Details of trouble
Main
code
Sub
code
U9 81 Content Operation control PWB communication
trouble (Parity)
Details Communication trouble between MCU and
the operation control PWB (Parity error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
82 Content Operation control PWB communication
trouble (Overrun)
Details Communication trouble between MCU and
the operation control PWB (Overrun error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
84 Content Operation control PWB communication
trouble (Framing)
Details Communication trouble between MCU and
the operation control PWB (Framing error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
88 Content Operation control PWB communication
trouble (Time-out)
Details Communication trouble between MCU and
the operation PWB (Time-out error)
Cause Operation control PWB connector
disconnection
Operation control PWB MCU PWB
harness failure
Check
and
remedy
Check the connectors and harness of the
operation control PWB and MCU PWB.
Check the grounding of the copier.
99 Content Operation panel destination error
Details An error occurred in checking the
operation panel and the destination of the
body.
Cause Erroneous connection the operation panel
unit
SIM setup error
Check
and
remedy
Check the destination information of the
operation panel unit and the MCU. (Use
SIM 26-22 for the destination of the body.)
CE 00 Content The other communication error has
occurred.
Detail Communication error
Cause Network Cable connection failure
Check
and
remedy
1) Check that the Network Cable is
properly inserted.
Trouble
code
Details of trouble
Main
code
Sub
codeAR-235/275 TROUBLE CODE LIST - 9
CE 01 Content The print server card (AR-NC3D) is not
installed or defective.
Detail NC3D connection failure
Cause NC-3D is not installed to the AR-PB2A
board.
NC-3D control PWB trouble
Check
and
remedy
1) Check that the NC-3D is installed to
the AR-PB2A board.
2) Output the NIC Config. Page to check
the NIC version.
3) Replace the NIC.
02 Content The specified mail server or the FTP
server is not found.
Detail The specified mail server or the FTP
server is not found.
Cause Network Cable connection failure
Network setup failure
SMTP server/FTP server/NST trouble
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the connected network
supports TCP/IP protocol.
3) Check from the Web Page that the
Primary/Secondary E-mail Server
Address or the Destination FTP server/
Desktop PC address are properly set.
4) If the above address is described with
Hostname, check that the DNS server
is properly set.
5) Check that the SMTP server/FTP
server/NST causes a trouble or not.
03 Content The specified server does not correspond
during image transmission.
Detail The specified server does not correspond
during image transmission.
Cause Network Cable connection failure
SMTP server/FTP server/NST trouble
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the SMTP server/FTP
server/NST causes a trouble or not.
04 Content The entered account name of the FTP
server or the password is invalid.
Detail The entered account name of the FTP
server or the password is invalid.
Cause Network Cable connection failure
The account name of the FTP server
recorded as the destination or the
password for the account name is
erroneous.
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the account name of the
FTP ser ver recor ded as the destination
and the password for the account
name are proper.
Trouble
code
Details of trouble
Main
code
Sub
code
CE 05 Content The entered directory of the FTP server is
invalid.
Detail The entered directory of the FTP server is
invalid.
Cause Network Cable connection failure
Check that the directory name exists in the
FTP server recorded as the destination.
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the directory name exists in
the FTP server recorded as the
destination.
EE EL Content Developer adjustment trouble (Over-toner
abnormality)
Details An abnormality occurred in execution of
automatic developer adjustment.
Sample data over-toner was detected.
Cause Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Check
and
remedy
Use SIM 25-2 to perform the auto
developer adjustment.
EU Content Developer adjustment trouble (Undertoner abnormality)
Details An abnormality occurred in execution of
automatic developer adjustment.
Sample data under-toner was detected.
Cause Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Check
and
remedy
Use SIM 25-2 to perform the auto
developer adjustment.
PF 00 Content RIC copy inhibit signal received
Details The copy inhibit command from RIC is
received.
Cause Judged by the host.
Check
and
remedy
Information the host.
Trouble
code
Details of trouble
Main
code
Sub
code