Sharp copier error code copiers help errors codes copy machine copy machines trouble color copier copiers
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| Code | Description |
|---|---|
A1
|
Jam in document feeder
|
A2
|
Jam in document feeder
|
C1
|
Cassette misfeed
|
C2
|
Cassette feed, bypass unplugged
|
C3
|
Bypass misfeed
|
E1
|
Paper feed jam
|
E3
|
Exit jam
|
EE-EL
|
Developer overtoned during setup
|
EE-EU
|
Developer undertoned during setup
|
J0
|
Developer setup taking place
|
J1
|
Add toner
|
J3
|
Drum unit not installed properly or missing
|
J7
|
Drum unit due for replacing
|
J8
|
Wrong drum unit or power was turned on after J7 displayed
|
L6
|
Key counter or other optional counter accessory problem
|
U1
|
Drive problem
|
U2
|
Scan
|
U3
|
Lens
|
U4-01
|
Fuser thermistor
|
U4-02
|
High fuser temperature
|
U4-03
|
Low fuser temperature
|
U5
|
500 sheet cassette lift motor
|
U6
|
Main board problem
|
U7
|
Document glass too hot (with document feeder)
|
U8
|
Problem with line voltage
|
U9
|
Auto developer setup problem
|
Sharp 2020
| Code | Description |
|---|---|
CC
|
Original detection problem
|
CH
|
Lit Steadily: Sorter not installed, or not turned on
|
CH
|
Flashing: DV unit not installed, not connected properly, or not latched in place properly
|
F1
|
Sub code 00: Communication error between main board and sorter. Sub code 02: Sorter transport motor drive.
|
F2
|
Sub
code 31: Image density sensor. Could be a problem with light level. Sub
code 32: Drum mark sensor problem. . Does not see mark on drum or
sensor not working properly.
|
H2
|
Sub code 00: Fuser thermistor open.
|
H3
|
Sub code 00: Fuser temperature too high.
|
H4
|
Sub code 00: Fuser temperature too low. Lamp, thermal switch, connections.
|
L1
|
Scan forward problem. Motor, sensor, board
|
L3
|
Scan forward problem. Motor, sensor, board.
|
L4
|
Drive problem; main motor, gear, sensor, bind.
|
L5
|
Lens problem. Motor sensor board.
|
L8
|
Sub code 01: Zero cross.
|
P
|
Paper feed problem or no paper
|
PC
|
Card counter not installed
|
U2
|
Sub code 01: Memory loss.
|
U4
|
Sub code 00: Communication problem between copier and duplex unit.
|
U5
|
Sub code 00: Communication problem between main board and ADF.
|
Sharp 2022, 2027, 2035
| Code | Description |
|---|---|
P10
|
Set or clear departmental counter
|
P11
|
Display individual departmental counts
|
P13
|
Clear departmental counters
|
P14
|
Enter, clear or change department numbers
|
P16
|
Change max. number of copies that can be run
|
P18
|
Sends alarm if the wrong department number is tried three times in a row
|
P19
|
Change code number
|
P20
|
Adjust auto exposure
|
P21
|
Adjust automautic shufoff
|
P22
|
Adjust manual exposure
|
P23
|
Adjust auto clear time
|
P24
|
Set up fixed magnification settings
|
P25
|
Set maximum number of copies or of sets
|
P26
|
Binding margin
|
P27
|
Border erase setting
|
P28
|
Defaults at power on
|
P29
|
Display various counts
|
P30
|
Auto repeat on or off
|
P45
|
Message display time
|
P70
|
Auto paper select on or off
|
P71
|
Auto cassette select on or off
|
P72
|
Maximum copies in duplex
|
P73
|
Copy condition in rewrite
|
P74
|
Duplex limit when problems with duplex unit
|
P75
|
Prevent auto duplex
|
P76
|
Prevent stapling
|
P77
|
Prevent cover use
|
P90
|
List programs
|
Sharp 2025, 2030, 2040
| Code | Description |
|---|---|
C2
|
Transfer corona problem or HVT
|
CC
|
Original detection problem.
|
CH
|
Door open or developer unit not installed, not connected properly, or not latched in place properly.
|
F1
|
Sub
code 00: Communication error between main board and sorter. 01: Jogger
error. 02: Sorter transport motor drive. 04: Sorter bin sensor problem.
Lower limit sensed wrong.
|
F2
|
Sub
code 02: Toner motor problem. 31: Image density sensor problem. Could
be a problem with the light level. 32: Drum mark sensor problem. Does
not see mark on drum or sensor does not work properly. 35: Grid voltage
correction will not work during simulation.
|
F3
|
Sub code 12: Copier upper cassette lift motor problem. Copier bottom cassette lift motor problem.
|
H2
|
Fuser thermistor open.
|
H3
|
Fuser temperature too high.
|
H4
|
Fuser temperature too low. Lamp, thermal switch, connections.
|
L4
|
Sub code 01: Drive problem, main motor, sensor, bind.
|
L5
|
Sub code 03: Drive problem with 4th/5th mirror assembly, motor, sensor, board.
|
L8
|
Sub code 01: Power frequency problem.
|
PC
|
Card counter or key counter not installed.
|
PF
|
There is an inhibit command from the PC modem. This is reset with simulation 17.
|
U2
|
Sub code 00 or 01: Memory error.
|
U3
|
Sub code 20: Mirror motor locked. 21: Mirror motor home sensor.
|
U4
|
Sub code 02: Duplex alignment plate out of position motor, cable, sensor.
|
U5
|
Sub
code 00: Communication problem between main board and RADF. 01: RADF
motor drive problem. 02: RADF motor drive problem. 03: RADF resist
sensor. 04: RADF exit sensor.
|
U6
|
Sub
code 00: Communication error between copier and desk. 01, 02, 03: Desk
lift motor drive problem. 08: Desk 24v problem. 09: LCT motor overload.
10: Desk transport motor drive problem.
|
U7
|
Sub code 00: Communication problem between copier and PC modem.
|
Sharp 2050
| Code | Description |
|---|---|
CC-nn
|
Original sensing problem
|
CH
|
Lit steadily: Door open
|
CH
|
Flashing: Developer unit not installed, not latched or not installed properly
|
EE-EL
|
During developer calibration, overtoned condition detected
|
EE-EU
|
During developer calibration, undertoned condition detected
|
F1-00
|
Communication problem between main board and stapler
|
F1-02
|
Stapler sorter transport drive problem
|
F1-03
|
Problem with guide bar oscillator motor
|
F1-04
|
Index lower sensor
|
F1-05
|
Index upper sensor
|
F1-06
|
Shift motor problem in stapler sorter, or index motor problem
|
F1-08
|
Staple sorter shift motor drive problem
|
F1-10
|
Stapler problem
|
F2-00
|
Toner sensor problem
|
F2-31
|
Drum surface reflecting problem
|
F2-32
|
Drum sensor not scanning mark properly
|
F2-33
|
Grid voltage is too high or too low
|
F2-35
|
During patch detection, measurement is wrong
|
F2-37
|
Drum mark sensor adjustment problem
|
F3-01
|
LCT encoder
|
F3-02
|
LCT lift problem
|
F3-03
|
LCT down problem
|
F3-12
|
Cassette 1 lift problem
|
F3-22
|
Cassette 2 lift problem
|
F3-32
|
Cassette 3 lift problem
|
F3-42
|
Cassette 4 lift problem
|
H2-00
|
Fuser thermistor
|
H3-00
|
Fuser temperature too high
|
H4-00
|
Fuser temperature too low
|
L1-00
|
Scan problem
|
L2-00
|
Mirror motor drive problem
|
L3-00
|
Scan return problem
|
L4-01
|
Drum motor drive problem
|
L4-02
|
Main motor drive problem
|
L5-00
|
4/5 mirror drive problem
|
L8-01
|
Full wave signal missing to auto exposure
|
L8-02
|
Full wave signal to auto exposure is incorrect
|
L8-03
|
During auto exposure adjust procedure, the auto exp.
|
P20
|
Adjust automatic exposure
|
P21
|
Auto shut off timing
|
P22
|
Toner save mode
|
P25
|
Maximum number of copies that can be selected
|
P26
|
Margin shift
|
P28
|
Initial status
|
P29
|
To read total copies
|
P70
|
Auto paper select
|
P72
|
Bypass in duplex
|
P74
|
Stop document feeder use
|
P75
|
Stop duplex use
|
P76
|
Stop stapler use
|
P83
|
Modem access to codes through phone line
|
P90
|
Display all of the operator programs
|
PC
|
Card counter
|
PF
|
Modem problem
|
U0-00
|
Operation panel problem
|
U2-00
|
EEPROM error. Reset with sim. 16
|
U3-00
|
Communication problem between master and mirror controller
|
U3-20
|
Mirror drive problem
|
U3-21
|
Mirror home sensor problem
|
U3-26
|
Mirror motor voltage problem
|
U3-41
|
Lens motor home correction did not go well
|
U3-42
|
4/5 mirror motor problem similar to U3 -41
|
U4-02
|
Duplex alignment plate sensor
|
U4-03
|
Duplex rear plate sensor
|
U5-00
|
Communication problem between RADF and copier
|
U5-01
|
RADF resist sensor
|
U5-02
|
RADF reverse sensor
|
U5-03
|
RADF timing sensor
|
U5-04
|
RADF empty sensor
|
U5-11
|
RADF paper feed drive problem
|
U5-12
|
RADF transport drive problem
|
U7-00
|
Communication problem between copier and modem
|
Sharp 2114
| Code | Description |
|---|---|
A1
|
Jam in document feeder
|
A2
|
Jam in document feeder
|
C1
|
Cassette misfeed
|
C2
|
Cassette feed, bypass unplugged
|
C3
|
Bypass misfeed
|
E1
|
Paper feed jam
|
E3
|
Exit jam
|
EE-EL
|
Developer overtoned during setup
|
EE-EU
|
Developer undertoned during setup
|
J0
|
Developer setup taking place
|
J1
|
Add toner
|
J3
|
Drum unit not installed properly or missing
|
J7
|
Drum unit due for replacing
|
J8
|
Wrong drum unit or power was turned on after J7 displayed
|
L6
|
Key counter or other optional counter accessory problem
|
U1
|
Drive problem
|
U2
|
Scan
|
U3
|
Lens
|
U4-01
|
Fuser thermistor
|
U4-02
|
High fuser temperature
|
U4-03
|
Low fuser temperature
|
U5
|
500 sheet cassette lift motor
|
U6
|
Main board problem
|
U7
|
Document glass too hot (with document feeder)
|
U8
|
Problem with line voltage
|
U9
|
Auto developer setup problem
|
Sharp 2116, 2118
| Code | Description |
|---|---|
CH
|
Flashing: DV unit not installed, not connected properly
|
CH
|
Lit steadily: Sorter not installed or not turned on
|
EE-EL
|
During developer calibration, problem of some kind. Over toned
|
EE-EU
|
During developer calibration, problem of some kind. Under toned
|
F1-00
|
Communication error between main board and sorter
|
F1-02
|
Transport motor drive
|
F1-04
|
Bin sensor problem. Upper or lower limit sensor problem
|
F1-05
|
Sorter bin home sensor
|
F1-06
|
Sorter bin motor drive
|
F1-14
|
Take out sensor problem
|
F2-31
|
Image density sensor problem
|
F2-32
|
Drum mark sensor problem
|
F2-35
|
Grid voltage correction will not work on the patch voltage is outside the expected range
|
H2-00
|
Fuser thermistor open
|
H3-00
|
Fuser temperature too high
|
H4-00
|
Fuser temperature too low. Lamp, thermal switch, connections
|
L1
|
Scan forward problem
|
L3
|
Scan return problem
|
L4
|
Drive problem; main motor, gear, sensor, bind
|
L5
|
Lens problem
|
L8-01
|
Zero cross (board problem)
|
L8-03
|
Auto exposure sensor problem
|
P
|
Paper feed problem
|
PC
|
Card counter not installed
|
U2-01
|
Memory loss
|
U2-04
|
EEPROM error
|
U5-00
|
Communication problem between main board and ADF
|
U5-01
|
Registration sensor problem during adjustment, or adjustment value is not a valid number
|
U5-02
|
Exit sensor adjustment problem; invalid adjustment value
|
U5-11
|
Paper feed drive problem
|
U5-12
|
Transport motor drive
|
Sharp 2120, 2216
| Code | Description |
|---|---|
CC
|
Original detection problem
|
CH
|
Lit Steadily: Sorter not installed, or not turned on
|
CH
|
Flashing: DV unit not installed, not connected properly, or not latched in place properly
|
F1
|
Sub code 00: Communication error between main board and sorter. Sub code 02: Sorter transport motor drive.
|
F2
|
Sub
code 31: Image density sensor. Could be a problem with light level. Sub
code 32: Drum mark sensor problem. Does not see mark on drum or sensor
not working properly.
|
H2
|
Sub code 00: Fuser thermistor open.
|
H3
|
Sub code 00: Fuser temperature too high.
|
H4
|
Sub code 00: Fuser temperature too low. Lamp, thermal switch, connections.
|
L1
|
Scan forward problem. Motor, sensor, board
|
L3
|
Scan forward problem. Motor, sensor, board.
|
L4
|
Drive problem; main motor, gear, sensor, bind.
|
L5
|
Lens problem. Motor sensor board.
|
L8
|
Sub code 01: Zero cross.
|
P
|
Paper feed problem or no paper
|
PC
|
Card counter not installed
|
U2
|
Sub code 01: Memory loss.
|
U4
|
Sub code 00: Communication problem between copier and duplex unit.
|
U5
|
Sub code 00: Communication problem between main board and ADF.
|
Sharp 2214
| Code | Description |
|---|---|
A1
|
Jam in document feeder
|
A2
|
Jam in document feeder
|
C1
|
Cassette misfeed
|
C2
|
Cassette feed, bypass unplugged
|
C3
|
Bypass misfeed
|
E1
|
Paper feed jam
|
E3
|
Exit jam
|
EE-EL
|
Developer overtoned during setup
|
EE-EU
|
Developer undertoned during setup
|
J0
|
Developer setup taking place
|
J1
|
Add toner
|
J3
|
Drum unit not installed properly or missing
|
J7
|
Drum unit due for replacing
|
J8
|
Wrong drum unit or power was turned on after J7 displayed
|
L6
|
Key counter or other optional counter accessory problem
|
U1
|
Drive problem
|
U2
|
Scan
|
U3
|
Lens
|
U4-01
|
Fuser thermistor
|
U4-02
|
High fuser temperature
|
U4-03
|
Low fuser temperature
|
U5
|
500 sheet cassette lift motor
|
U6
|
Main board problem
|
U7
|
Document glass too hot (with document feeder)
|
U8
|
Problem with line voltage
|
U9
|
Auto developer setup problem
|
Sharp 2314
| Code | Description |
|---|---|
CH
|
If
lit steadily, paper feed section cover is open or manual feed unit not
installed properly. If flashing, developer seal still installed, or
toner density sensor/main board problem.
|
EE
|
Sub code EU: undertoned. May be toner density sensor problem or developer unit problem.
Sub code EL: Over toned. May be toner density sensor problem or developer unit problem. |
H2
|
Sub code 0: Fuser thermistor.
|
H3
|
Sub code 0: Fuser temperature too high.
|
H4
|
Sub code 0: Fuser temperature too low.
|
L1
|
Scan
problem. Sub code is 0, but there is no more detail. Could be no scan
drive; scan did not leave home; scan did not return home; scan
overloaded; mirror motor problem; scan cable came off.
|
L3
|
Scan return problem. Sub code 0. Approximately same causes as L1
|
L4
|
Sub code 1: Main drive problem. Sensor, gear, motor.
|
L5
|
Sub code 2: Lens drive, motor, sensor.
|
L8
|
Sub code 1: Power frequency varies by more than 5 % or for more than 5 sec. Sub code 3: AE sensor problem.
|
PC
|
Key counter not installed.
|
SPFJAM
|
Document feeder problem.
|
U2
|
Sub code 1: Main board EEPROM problem. Sub code 4: Memory problem.
|
U5
|
Sub code 5: high temperature at exposure glass when using document feeder.
|
Sharp 2414, 2514
| Code | Description |
|---|---|
CH
|
If
lit steadily, paper feed section cover is open or manual feed unit not
installed properly. If flashing, developer seal still installed, or
toner density sensor/main board problem.
|
EE
|
Sub
code EU: undertoned. May be toner density sensor problem or developer
unit problem. Sub code EL: Over toned. May be toner density sensor
problem or developer unit problem.
|
H2
|
Sub code 0: Fuser thermistor.
|
H3
|
Sub code 0: Fuser temperature too high.
|
H4
|
Sub code 0: Fuser temperature too low.
|
L1
|
Scan
problem. Sub code is 0, but there is no more detail. Could be no scan
drive; scan did not leave home; scan did not return home; scan
overloaded; mirror motor problem; scan cable came off.
|
L3
|
Scan return problem. Sub code 0. Approximately same causes as L1
|
L4
|
Sub code 1: Main drive problem. Sensor, gear, motor.
|
L5
|
Sub code 2: Lens drive, motor, sensor.
|
L8
|
Sub code 1 Power frequency varies by more than 5 % or for more than 5 sec. Sub code 3: AE sensor problem.
|
PC
|
Key counter not installed.
|
SPFJAM
|
Document feeder problem.
|
U2
|
Sub code 1: Main board EEPROM problem. Sub code 4: Memory problem.
|
U5
|
Sub code 5: high temperature at exposure glass when using document feeder
|
Sharp 7100, 7200
| Code | Description |
|---|---|
0
|
Stepping motor
|
10
|
Mirror motor
|
40
|
Dark box switch
|
8
|
Mirror motor
|
C1
|
Charge corona
|
C2
|
Transfer corona
|
C3
|
Discharge corona
|
CH
|
possible DV unit not installed properly
|
CH
|
Interlock or thermal fuse
|
H1
|
Heater thermal fuse
|
H2
|
Thermistor
|
H3
|
High Temperature
|
H4
|
Low Temperature
|
H5
|
Lower thermofuse
|
H6
|
Lower thermistor
|
H7
|
High temperature in lower roller
|
H8
|
Low temperature in lower roller
|
L1
|
Forward Scan
|
L2
|
End of Scan
|
L3
|
Return of Scan
|
L4
|
PT/main motor
|
L5
|
Lens
|
P1
|
Copy lamp thermal fuse
|
U1
|
Low battery
|
U2
|
Data transfer
|
U3
|
Dark box
|
Sharp 7320, 7370
| Code | Description |
|---|---|
CH
|
Door open or developer unit out
|
EL
|
Developer problem
|
EU
|
Developer set up problem
|
P flashing
|
Out of paper
|
P lit
|
No cassette in machine
|
PC
|
Personal counter not installed
|
U3
|
Auto exposure sensor problem
|
Sharp 750
| Code | Description |
|---|---|
0
|
Stepping motor
|
10
|
Mirror motor
|
40
|
Dark box switch
|
8
|
Mirror motor
|
C1
|
Charge corona
|
C2
|
Transfer corona
|
C3
|
Discharge corona
|
CH
|
Interlock or thermal fuse
|
CH
|
possible DV unit not installed properly
|
H1
|
Heater thermal fuse
|
H2
|
Thermistor
|
H3
|
High Temperature
|
H4
|
Low Temperature
|
H5
|
Lower thermofuse
|
H6
|
Lower thermistor
|
H7
|
High temperature in lower roller
|
H8
|
Low temperature in lower roller
|
L1
|
Forward Scan
|
L2
|
End of Scan
|
L3
|
Return of Scan
|
L4
|
PT/main motor
|
L5
|
Lens
|
P1
|
Copy lamp thermal fuse
|
U1
|
Low battery
|
U2
|
Data transfer
|
U3
|
Dark box
|
SERVICE TIPS & PROCEDURES. Maintenance Counter reset is CROP 20, Print
General reset for error codes is CROP 14, Print | |
Sharp 7900
| Code | Description |
|---|---|
CC
|
Not sensing document on glass
|
CH
|
Door open/DV unit not installed properly
|
EE
|
DV did not set up properly
|
EL
|
DV problem-overtoned condition
|
EU
|
DV problem-undertoned condition
|
H2
|
Fuser thermistor
|
H3
|
Fuser temperature too high
|
H4
|
Fuser temperature too low
|
L1
|
Forward scan
|
L3
|
Return scan
|
L7
|
Developer unit shift problem
|
PC
|
Key counter
|
U1
|
Dead battery
|
U2
|
Battery problem
|
Sharp 8300, 8350, 8400
| Code | Description |
|---|---|
CC
|
Not sensing document on glass
|
CH
|
Door open/DV unit not installed properly
|
EE
|
DV did not set up properly
|
EL
|
DV problem-overtoned condition
|
EU
|
DV problem-undertoned condition
|
H2
|
Fuser thermistor
|
H3
|
Fuser temperature too high
|
H4
|
Fuser temperature too low
|
L1
|
Forward scan
|
L3
|
Return scan
|
L7
|
Developer unit shift problem
|
PC
|
Key counter
|
U1
|
Dead battery
|
U2
|
Battery problem
|
Sharp 8875
| Code | Description |
|---|---|
C2
|
Transfer corona problem
|
CH
|
If lit steadily, open door or other interlock. If flashing, developer unit not installed or not connected properly
|
H2
|
Fuser thermistor
|
H3
|
Fuser overheat. Triac pinched wire
|
H4
|
Low fuser temperature. Lamp, thermal fuse, thermistor, connection
|
L1
|
Scan problem. Did not leave home position
|
L2
|
Scan left home, but did not complete scan
|
L3
|
No return scan
|
L4
|
Drive problem
|
L5
|
Lens problem
|
L9
|
Sorter
index. If 0 is flashing, sorter index home sensor did not actuate. If 1
is flashing, sorter bottom actuator remained actuated
|
U1
|
Battery. Replace battery (might have 2) and do simulation 13 to reset
|
U2
|
Communication problem within boards. To reset, jumper test points W2 & U2
|
Sharp Z50, 55, 70
| Code | Description |
|---|---|
(Z70)E
|
Magnification dial not set properly
|
H
|
Heater problem (fuser has resettable
|
L
|
Scan problem
|
P
|
Paper feed problem
|
Sharp Z60
| Code | Description |
|---|---|
F
|
Thermal fuse - exposure or fuser
|
H
|
Heater problem
|
L
|
Scan problem
|
U
|
Low Battery
|
Sharp Z800
| Code | Description |
|---|---|
A1
|
Jam in document feeder
|
A2
|
Jam in document feeder
|
C1
|
Cassette misfeed
|
C2
|
Cassette feed, bypass unplugged
|
C3
|
Bypass misfeed
|
E1
|
Paper feed jam
|
E3
|
Exit jam
|
EE-EL
|
Developer overtoned during setup
|
EE-EU
|
Developer undertoned during setup
|
J0
|
Developer setup taking place
|
J1
|
Add toner
|
J3
|
Drum unit not installed properly or missing
|
J7
|
Drum unit due for replacing
|
J8
|
Wrong drum unit or power was turned on after J7 displayed
|
L6
|
Key counter or other optional counter accessory problem
|
U1
|
Drive problem
|
U2
|
Scan
|
U3
|
Lens
|
U4-01
|
Fuser thermistor
|
U4-02
|
High fuser temperature
|
U4-03
|
Low fuser temperature
|
U5
|
500 sheet cassette lift motor
|
U6
|
Main board problem
|
U7
|
Document glass too hot (with document feeder)
|
U8
|
Problem with line voltage
|
U9
|
Auto developer setup problem
|
Sharp Z810
| Code | Description |
|---|---|
A1
|
Document feeder problem.
|
CH
|
Toner cartridge not installed or not installed properly.
|
H2
|
Sub code 0: Fuser thermistor.
|
H3
|
Sub code 0: Fuser temperature too high.
|
H4
|
Sub code 0: Fuser temperature too low.
|
L1
|
Document feeder problem.
|
L3
|
Scan
return problem. Sub code is 0, but there is no more detail. Could be no
scan drive; scan did not leave home; scan did not return home; scan
overloaded; mirror motor problem; scan cable came off.
|
L4
|
Sub code 1: Main drive problem. Sensor gear motor.
|
L5
|
Sub code 2: Lens drive, motor, sensor
|
P
|
Paper feed.
|
U2
|
Sub code 1: Main board EEPROM problem. 4: Memory problem.
|
U5
|
Sub code 5: high temperature at exposing glass when using document feeder.
|